VirTerra Privacy Policy

Effective Date: 5-11-2024

VirTerra is a mixed reality game developed by the company DutchVR. Your privacy is important to us, and this Privacy Policy describes how we collect and use your information when you use VirTerra (“the App”), including interactions on Meta platforms and services.

1. Information We Collect

We collect and process the following types of data to enhance your experience and provide a seamless gaming service:

• Personal Information: Data such as your name, email address, and account details you provide when registering or using the App.
• Usage Data: Information related to gameplay, in-game behavior, preferences, and time spent in the App.
• Device Information: Includes details about your VR headset or device, IP address, hardware specifications, operating system, and unique device identifiers.
• Interaction Data: Data generated through interactions with Meta platform features, including social connections and in-game communications.

2. How We Use Your Information

We use the information collected for the following purposes:

• App Functionality: To provide, maintain, and enhance VirTerra’s gameplay and interactive features.
• Personalization: To customize user experience based on gameplay preferences and history.
• Communication: To send notifications regarding updates, changes to policies, new game features, and customer support responses.
• Analytics and Research: To analyze gameplay patterns and improve user experience, optimize performance, and troubleshoot issues.
• Security and Compliance: To ensure the security of the App, protect against fraud, and comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information under the following circumstances:

• With Service Providers: Trusted third-party service providers may access certain data to help us provide services such as analytics, cloud storage, and in-game enhancements.
• With Meta: When using VirTerra on Meta platforms, data may be shared per Meta’s privacy guidelines. For more, see Meta’s Privacy Policy.
• Legal Compliance: We may disclose your data if required by law or to protect our rights and the safety of users.

4. Data Storage and Retention

Your data is stored on secure servers and protected using industry-standard security practices. We retain your information only as long as necessary for the purposes outlined or as required by applicable laws.

5. Security Measures

We prioritize the security of your personal data with measures such as data encryption, access controls, and routine security assessments. However, no system is completely secure, and we encourage you to take steps to protect your information when using online services.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to certain legal exceptions.
• Restriction: Request the limitation of data processing in certain situations.
• Objection: Object to data processing based on specific circumstances.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at sales@dutchvr.com.

7. Children’s Privacy

VirTerra is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child’s data has been collected, we will take immediate steps to delete that information.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technologies, or legal requirements. Any significant changes will be communicated to you via the App or through email notifications.

9. User Data Deletion Requests

You have the right to request the deletion of any personal data we may have collected or stored about you. To initiate a data deletion request, please contact us at sales@dutchvr.com. We will process your request in accordance with applicable laws and will take necessary actions to delete your data, unless we are required to retain it for legal or operational purposes.

10. Contact Information

For questions or concerns about this Privacy Policy or your data, please reach out to:

• Email: sales@dutchvr.com
• Phone number: +31 70 204 2500

11. Meta-Specific Compliance

This policy applies to data collected through your use of VirTerra on Meta platforms and complies with the Meta Data Use Policy. Please review Meta’s own privacy practices for comprehensive details on their data handling.

We value your trust and are committed to safeguarding your personal information while you enjoy VirTerra. Your participation helps us continually improve and expand the game’s features. Thank you for being a part of our community!

Dutch VR Team